1. General
The website ukap.com.ua is operated by UKAP Solution LLC, registered under the laws of Ukraine. This policy explains how personal data is processed when you use the website or contact UKAP.
2. Data we may process
- name;
- company or organisation;
- email and, optionally, phone or messenger details;
- information you provide in forms about your challenge, processes and tools;
- technical data required for security and site operation, plus analytics or advertising data only when the relevant tools are enabled and the required consent has been given.
Please do not submit sensitive personal data through our general contact forms unless it is required for a specific service and separately agreed.
3. Why we use data
- to respond to enquiries and assess a challenge;
- to prepare a proposal, provide services and communicate with clients;
- for security, abuse prevention and technical operation of the website;
- for analytics and advertising measurement where those tools are enabled in line with your cookie choices.
4. Legal bases
Depending on the context, processing is based on your consent, steps taken at your request before entering into a contract or performance of a contract, UKAP’s legitimate interests in security and proper operation of services, or legal obligations.
5. Cookies & analytics
Necessary cookies may be used for core website operation. Analytics and marketing technologies are enabled only in line with your choice. See the Cookie Policy for details.
6. Retention & security
We retain personal data only as long as necessary for the processing purpose, contractual obligations, legitimate interests or legal requirements. Enquiries that do not lead to a contractual relationship are normally retained for no more than 24 months after the last communication. Technical logs may be retained for up to 18 months. We use access controls, HTTPS/SSL and organisational safeguards.
7. Service providers & international transfers
UKAP may use trusted providers for hosting, email, analytics, CRM or other technical functions. Where data is transferred outside Ukraine or the EEA, we use available legal mechanisms and contractual safeguards where required. We do not sell personal data.
8. Your rights
Subject to applicable law, you may request access to, correction or deletion of your data, restriction of processing, withdraw consent, object to certain processing and lodge a complaint with a competent authority.
9. Contact
ТОВ «ЮКАП Солюшн»
Company ID: 45782387
03150, Kyiv, 6 Jerzy Giedroyc St, office 203B, Ukraine
info@ukap.com.ua